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* = A required entry.

(*) Purchased:
Month:
Year:
(*) First Name:
(*) Last Name:
Title:
(*) Company:
(*) Address 1:
Address 2:
(*) City: (*) State / Province:
(*) ZIP:
(*) Country:
(*) Tel:
Fax: Website:
(*) Email:
   
(*) Ioline Plotter Purchased:



StudioJet


 (*) Serial#:

Please help us serve you better...
...by taking a moment to tell us about your company
and your experience in purchasing your Ioline product. Thank you.

1. Why did you purchase this marker plotter?
(Please check all that apply)
Replace a pen plotter
Replace an inkjet
Add capacity
Other:


2. Who sold you this plotter?

Ioline     Dealer:

What support did your sales rep offer?
Product demo
Features / comparisons
On-site service
Order convenience
Loaner program
Training
Payment terms
N/A (no assistance)
Other:



3. How satisfied were you with your shopping experience?
Very satisfied
Satisfied
Somewhat disatisfied
Very Disatisfied
N/A

Comments:


4. What trade groups/Web sites/articles/dealers helped you with your selection?

Comments:


5. What factors did you consider?
(Please check all that apply)
Reliability
Price
Quality
Speed
Ease of use
Low maintenance
Colleague recommendation
Magazine/Other review
Compatibiity
Operating costs
Appearance
Warranty
Support
Ioline reputation
Space requirements
Other:

Comments:


6. What 3 factors were most important to you?
(Please check only 3)
Reliability
Price
Quality
Speed
Ease of use
Low maintenance
Colleague recommendation
Magazine/Other review
Compatibiity
Operating costs
Appearance
Warranty
Support
Ioline reputation
Space requirements
Other:

Comments:


7. Why did you select this plotter over another brand?

Comments:


8. How did you learn about this Ioline product?

Dealer
Magazine
Referral
Mailing
Trade show
Web
Other:

 
9. How do you feel about maintaining/servicing your plotters?

Prefer to do periodic maintenance and service in-house if it's easy to do

Prefer to do periodic maintenance in-house and purchase a service contract for other work

Prefer to purchase a maintenance and service contract


Comments:




10. What type of markers do you produce?
(Please check all that apply)
Accessories
Childrenswear
Tailored clothing
Denimwear
Intimates/Underwear
Tops/Dresses/Bottoms
Footwear
Outerwear
Home Fashions
Sportswear/knitwear
Other:




11. Primary business of your company?
(Check one)
Apparel manufacturer
Vertical apparel manuf. & retailer
Contractor
Other:




12. How long has your company been in business?
A year or less
1–5 years
5–10 years
Over 10 years




13. On average at your facility—
a. How many markers do you produce per day on average?

    sq. yds or sq. m.

b. What is the average length of your markers?

    yards or   meters

c. How many pieces do you produce per year on average?

    pieces




14. How many employees work at your company? (Includes all work sites.)
# Employees =       Don't know




15. What is the size of your company in gross annual sales ? (U.S. dollars.)

<$100K
$100K–250K
$250K–500K
$500K–1M
$1M–10M
$10M–20M
$20M–50M
$50M–100M
$100M–500M
>$500M

Additional comments / product suggestions: